Pre-Letting Services
Property Advertising and Tenant Selection: We advertise your property through multiple channels to attract the best tenants. Our team of industry professionals finds you the ideal tenant or arranges leases with existing tenants.
Comprehensive Tenant References: We conduct thorough checks, including credit history, employment status, and references from previous landlords.
Customized Rental Agreements: We negotiate with tenants based on your requirements and draft bespoke rental agreements.
Pre-Rental Inspections and Property Preparation: We conduct pre-rental inspections and prepare your property for tenants. If needed, we arrange the delivery, assembly, and dismantling of furniture and appliances.
Utility Meter Verification and Deposit Protection: We verify utility meter readings for vacancy periods and protect rental deposits in a deposit protection program.
Client Fund Security: All client funds are held in a designated, audited client account, safeguarded by the CMP - Client Money Protection Program.
Independent Professional Inventory Reports: We complete thorough inventory checks to document the condition of the property before tenants move in.
During Tenancy Services
Key Storage and Account Statements: We provide secure key storage and keep track of rent payments, offering detailed account statements.
24-Hour Emergency Service: We offer round-the-clock support for emergencies to ensure your tenants are always taken care of.
Regular Property Inspections: We conduct regular inspections during the tenancy and provide feedback on the property's condition.
Maintenance and Repairs: We have in-house engineers for routine maintenance and can also arrange for third-party contractors at competitive rates. If required, we manage and pay for third-party repairs on your behalf.
Legislative Updates and Legal Support: We keep you informed of relevant legislative changes and offer legal custodial services for tenant evictions due to rent arrears, if necessary.
After Tenancy Services
Utility Readings and Check-Out Reports: We record utility readings at the beginning and end of the tenancy and review the check-out report to ensure a smooth transition.
Deposit Deductions and Property Refurbishment: We handle deposit deductions based on check-out findings and arrange repairs, cleaning, and refurbishment as needed.
Lease Renewal and Rent Adjustments: If a lease is renewed, we prepare the terms and increase the rent where possible.
Interim Property Management: While seeking a new tenant, we manage your property free of charge.
Rent Arrears Recovery: In rare cases, we offer a service to recover rent arrears, ensuring your financial interests are protected.
